Responsible Gaming
Gaming Should Be Entertainment
At Captain Cooks Casino, we believe that gaming should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with the right mindset and within your means.
Only spend money you can afford to lose, and remember that the house always has a mathematical edge over time.
Age Verification
Gaming on Captain Cooks Casino is restricted to players aged 18 years or older in Canada, or the applicable legal age in your province or territory. We are committed to preventing underage gaming and maintaining a safe environment for adult players only.
By accessing our site, you confirm that you meet the legal age requirement in your jurisdiction.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:
- Chasing losses by gambling more to win back money you've lost
- Gambling with larger amounts or longer periods than intended
- Hiding your gaming activity from family, friends, or partners
- Using gaming to escape stress, anxiety, depression, or other emotional problems
- Borrowing money or going into debt to fund gaming
- Neglecting work, school, family, or hobbies because of gaming
- Feeling irritable or anxious when you try to cut back or stop
- Repeatedly attempting unsuccessfully to limit or control gaming
- Lying about the amount of time or money spent gaming
- Jeopardizing important relationships, education, or career opportunities
If you recognize any of these signs in yourself, please reach out for help immediately.
Self-Help Tools
Captain Cooks Casino provides responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount of money you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've spent
- Self-Exclusion: Take a break from gaming for a set period or permanently by self-excluding from your account
- Session Time Limits: Set automatic disconnection after a certain amount of playing time
You can access these tools through your account settings at any time. Using these features demonstrates a commitment to responsible gaming.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organizations:
Canadian Resources
-
Responsible Gambling Council
Website: www.responsiblegambling.org
Dedicated to problem gambling prevention and treatment in Canada -
Gamblers Anonymous
A peer-support fellowship offering free meetings across Canada for people affected by problem gambling -
Problem Gambling Services in Your Province:
Each Canadian province offers free, confidential counselling services. Contact your provincial health authority for local resources
International Resources
-
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 -
GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
Self-exclusion scheme across UK-licensed operators -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Take Action Today
If you suspect you have a gambling problem, or if someone close to you is affected, don't wait—seek help now. Problem gambling is treatable, and support is available.
Remember: asking for help is a sign of strength, not weakness. The resources listed above are confidential and free.
Your wellbeing is our priority. Gaming should be fun—if it's not, reach out to one of the organizations above.
Last updated: 2026. For the most current information on responsible gaming resources in Canada, visit www.responsiblegambling.org